Up to my tenth try for Kitchner. The most I've managed to do is get 1-2 stitches out of ten correct (so basically, it looks okay when I've made a mistake). I've exhausted all resources except KWA, so I'll ask them tomorrow.
And the answering machine is working again. Don't know how. The two messages and my greeting were back today after I unplugged it last night and back in after work.